Privacy Policy – Palmetto Payment Solutions

 

Effective Date: 09/01/2016

 

Palmetto Payment Solutions (“PPS”, “we”, “us” or “our”), is committed to the safety of your personal, company, and financial information. We value our relationship and your trust.

The following privacy policy (as may be amended as stated below, the “Privacy Policy”) explains how we collect and manage your personal, company and financial information when you sign up for, use, access or otherwise interact with any PPS products, Services (as defined below) or websites, as well as how we care for your privacy and protect such information. This Privacy Policy applies to merchants (“Merchants”) that use card processing services and programs, and other services and programs, including, but not limited to gift, loyalty, offers engine, marketing and customer relationship management services and programs; portal and front end technology platforms; compliance and tax reporting services and programs; and business accounting, cash register and inventory services and programs (collectively, the “Services”) through PPS(or through third parties,), as well as their customers (“Customers”) that benefit from any of the Services. This Privacy Policy also applies to sales or referral partners, agents and representatives (“Sales Partners”, and collectively with Merchants and Customers, “you” or “your”) who provide personal, company, and financial information to us in any way and for any reason. PPS reserves the right to modify this Privacy Policy at any time, so please review it on a regular basis. Any changes made to this Privacy Policy will be posted here. The date stamp at the top of the page represents the last day this Privacy Policy was updated. If you have questions about this Privacy Policy, you can contact us at mike.vitale@palmettopaymentsolutions.com By signing up for, using, accessing or otherwise interacting with any TMS products, Services, you will be deemed to have agreed to and accepted this Privacy Policy.

Information Collection

 

Types of Information

The following types of information about you are collected by us:

  • Information about a Merchant’s or Sales Partner’s business, including its taxpayer identification number and certain other identifiable information (such as its financial history, when applicable);

  • Certain personally identifiable information of the owner of a Merchant or Sales Partner, including the owner’s name, address, social security number, and email address. This information may be necessary to process applications and other paperwork, and to contact the owner;

  • Your name, including user name or screen name and password;

  • Postal and/or e-mail address;

  • Mobile, home, fax and/or business telephone (including toll-free) number, service provider name, and the date, time and content of your message;

  • IP Address, and other technical information collected by the servers utilized by us or our vendors;

  • Credit/debit card and other billing information, including cardholder transaction data, card numbers, and expiration dates;

  • Information regarding the use of the Services, including but not limited to the redemption of gift and loyalty offers; and

  • Other information provided by you to us in any way.

The Services are not intended for anyone under the age of 18, nor do we knowingly collect or retain information in connection with the Services from children under the age of 13.

How Information is Collected

We may collect information in the following ways:​

  • Through paper forms filled out by you;

  • Through SMS (Short Message Service) messages sent via your cell phone by you;

  • Through telephone calls made by you to us, or vice versa;

  • Through emails sent by you to us, or vice versa;

  • Through any other communications between you and us;

Information Use and Sharing

Except as specifically provided in this Privacy Policy, we will never share, sell, or rent any information we collect from you, but may sell or share aggregate, non-personal information with third parties for any legally permissible purpose. We will share information with each Merchant regarding that Merchant’s Customers. We will share information with each Sales Partner regarding any Merchants boarded by that Sales Partner. We will, in some cases, have third parties assist us in providing the Services or provide products and/or Services powered by Swipe Advice, and those third parties will have access to certain of the personally identifiable information provided by you (for example, financial institutions, credit card associations, member banks, network organizations, and vendors). We may also use information collected, including personal information, and may share such information with, or sell such information to, third parties in the following ways:​​​

  • To improve or tailor the user experience with regard to the Services;

  • To provide information and offers regarding the Services, as well as other products and services offered by or through us or selected third parties;

  • To prevent fraud or for legal compliance or public purpose, and/or to release information to the relevant authority in the event of a breach by you of any of our terms of use, or if we are under a legal obligation to disclose such information;

  • To identify you.

 

Security

We take every reasonable precaution to protect the confidentiality and security of your personal information by using industry recognized security safeguards such as site monitoring, secured networks and servers, firewalls, and encryption. When we ask for sensitive information, we protect it through the use of encryption during transmission, such as SSL (Secure Socket Layer). We regularly test and update our technology to enhance security. No method of transmission over the internet is 100% secure, however. Therefore, while we strive to protect your personal information within industry standards, we cannot guarantee its absolute security.

Our employees are trained and required to safeguard your information. Our strict internal controls limit access to information based on job functionality.

Protection of Cardholder and Customer Data

We are subject to the rules and regulations of credit and debit card associations and networks, such as VISA, MasterCard, American Express, Discover, Accel, NYCE, and Interlink. We are also compliant in regards to the security and safeguarding of cardholder information with “PCI DSS” (Payment Card Industry Data Security Standards), and “CISP” (Cardholder Information Security Program). We comply with all related rules and regulations at all times. We undergo periodic third-party assessments and network scans to ensure that we have installed and maintained a firewall configuration to protect data; encrypt transmission of cardholder data and sensitive information across networks; restrict access of data to those that need to know; track and monitor all access to network resources and cardholder data; regularly test security systems and processes; assign a unique ID to each person with computer access; restrict physical access to cardholder data; and maintain a policy that addresses information security. Additional information regarding these requirements can be found at: http://usa.visa.com/merchants/risk_management/cisp.html

Use of Web Technologies

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We may link the information we store in cookies to personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. A session ID cookie expires when a browser is closed. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. You can remove the persistent cookies by following the directions provided in your internet browser’s “help” file. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.

Manage Accurate Information

You can also contact customer service by email, telephone or postal mail at the contact information listed below to assist you with changes to your account. To the extent your account(s) close or become inactive, we will continue to protect your information as described in this privacy policy.

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© 2016 Palmetto Hospitality Solutions

These materials were prepared by Ignite Payments Palmetto Payment Solutions, an independent sales agent for Ignite Payments, LLC. All trademarks, service marks and trade names referenced in this material are the property of their respective owners. Ignite Payments, LLC. is a registered ISO of Wells Fargo Bank, N.A., Walnut Creek, CA. Ignite Payments, LLC is a registered ISO of Deutsche Bank, USA, New York, NY. American Express may require separate approval. Ignite Payments Palmetto Payment Solutions is a contracted reseller of the Clover™ Solution. This web page or Web site is not an official page of Clover Network Inc., First Data, its subsidiaries or affiliated business.

The Clover trademark and logo are owned by Clover Network, Inc., a First Data company. All other trademarks, service marks and trade names referenced in this material are the property of their respective owners.